Teleperformance India

India · Outsourcing/offshoring

Teleperformance is the global leader in Outsourced Omnichannel Customer Experience Management. We began our operations in India (Gurgaon) in 2001 and have become the specialist in omni-channel customer and employee experience management. Teleperformance India has also pioneered the move to non-metro locations and set-up offices in Indore and Jaipur servicing both global and domestic clients from these 3 cities. We have developed long-term relationships with our clients, our people and our local communities to bring passion and excellence to our businesses like our own business. That’s how “We transform passion into excellence.” We have been recognized on several grounds for our exceptional People Practices, Customer Service, Thought Leadership, Community Service and more in the recent years, motivating us for driving the growth of the BPO Industry into the next phase of success; o Aon Best Employer by AON Hewitt (2014, 2015, 2016) o Verego Social Responsibility Standard (SRS) Certification (2015, 2016 & 2017) o #1 BPO to Work for in India by Great Place to Work Institute (2011, 2013, 2015, 2016 & 2017) o Leadership Strategy by Asia Outsourcing Congress (Indore & Jaipur centers – 2014) o Best Outsourcing Partnership by Contact Centre World (2014) o Excellence in Value Creation by Asia Outsourcing Congress (2014) o Best Community Spirit Program by Contact Centre World (2014) o Customer Value Enhancement by Frost & Sullivan (2013) o Best Leadership Development Program for Workers by Asia Outsourcing Congress (2013) o Social Change Agent by Asia Outsourcing Congress (2013) A large global footprint, world-class workforce and award-winning support technologies and processes, Teleperformance helps bring together best practices and experience from globally. Our focus is to deliver positive results, driven by innovation at every touch-point with the customer. We are moved by passion. It defines us. It motivates us. And it is part of everything we do.