Enterpret

United States · Information Technology & Services

Enterpret is an AI customer intelligence platform based in San Francisco, California, founded in 2020. The company focuses on transforming customer feedback into actionable insights to support product growth. By utilizing natural language processing and machine learning technologies, Enterpret helps organizations enhance their product development strategies and customer experiences through centralized analysis of feedback from various channels. The platform ingests and analyzes unstructured customer feedback, extracting key themes, sentiment, and underlying issues. It integrates with multiple feedback channels, including social media and support tickets, allowing teams to quickly identify patterns and improve customer satisfaction. Enterpret's adaptive AI models provide tailored feedback analysis, making it especially useful for product development teams. The company serves a diverse range of clients, including well-known names like Monday.com, Canva, and Strava. In December 2024, Enterpret secured $20.8 million in Series A funding to support its growth and further develop its offerings, including no-code AI agents to enhance collaboration between product, marketing, and sales teams.