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AirHelp

Privately Held
+1
airhelp.com
IT Services And IT Consulting400+ employeesFounded 2013🇩🇪 Germany

Since AirHelp was founded in 2013, we’ve helped millions of people get paid compensation for their delayed or canceled flights. We’re proud of our excellent rating from hundreds of thousands of reviews on Trustpilot, and our status as the No.1 worldwide for flight compensation. We make claiming compensation easy for travelers who are unsure of their rights and lack the time or expertise to embark on the claims process alone. Great people and smart tech help us build a seamless customer journey and ensure that we're at the top of our game with an incredible success rate. Our annual membership service AirHelp+ has had millions of purchases. It offers members fast payouts and lounge access when disruptions occur, and protects them against other unexpected flight problems. AirHelp+ is our way of giving passengers the best, smoothest travel experience possible. Our global team of over 400 provides 24/7 support to our customers in 19 languages. This, combined with the local knowledge from our network of over 50 law firms–the largest network in the world specializing in air passenger rights–makes us uniquely placed to help air passengers anywhere, anytime. What’s more? We’re so proud of our status as a Most Loved Workplace, a prestigious award that underscores our dedication to prioritizing well-being, as well as cultivating a working environment that encourages personal growth and ownership. We ranked 21st on Newsweek’s list of the Most Loved Workplaces 2024. We also received additional awards for being a Most Loved Workplace for women, the LGBTQ+ community, and young professionals, meaning that AirHelp isn’t just a great place to work, but a truly lovable one. 🎉 For privacy details, visit: www.airhelp.com/en-int/privacy/

Founded
2013
Employees
400+
Industry
IT Services And IT Consulting
Company type
Privately Held
Headquarters
🇩🇪Berlin, Berlin
Specialties
Information Technology & ServicesLegal ServicesConsumer ServicesTravel & TourismIT Services And IT Consulting
1 / 4
Active markets
Poland · Spain · Brazil
0
New markets
Low
Confidence
mostly early signals
-50%
Momentum
vs prior period
32 / 100
Expansion Score
Developing
Stages1Exploring3Investing
3 signals · Last 90 days

Global expansion

Live
PolandSpainBrazil
Stages
ExploringInvestingLandingOperating
+1more marketsLocked
3 of 4 shown

Unlock the market timeline & signal feed

Activity pulse

4 signals in the last 90 days.

Last 90 days
Hiring
4
Hiring
Marketing & PR
0
No activity
Product & Tech
0
No activity
+2more categoriesLocked
3 of 5 shown

Market entry timeline

The order this company entered each market — oldest to newest

1
🇵🇱Poland1st market entered · 2013Advancing
Investing
18 signalsInvesting stage
2
🇪🇸Spain2nd market entered · 2025Advancing
Investing
8 signalsInvesting stage
3
🇧🇷Brazil3rd market entered · 2025Advancing
Exploring
2 signalsExploring stage
+1more marketsLocked
3 of 4 shown
Current stageInvestingCommitting resources
Confidence34%Low
Tracking since2013first signal

Recent signals

Headcount scaling🇵🇱 Poland2d ago

16 active postings

Hiring🇵🇱 Poland3w ago

Senior Growth Product Manager

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Good to know

Frequently Asked Questions Regarding AirHelp

Quick answers about AirHelp's business, markets, and growth signals.

Since AirHelp was founded in 2013, we’ve helped millions of people get paid compensation for their delayed or canceled flights. We’re proud of our excellent rating from hundreds of thousands of reviews on Trustpilot, and our status as the No.1 worldwide for flight compensation. We make claiming compensation easy for travelers who are unsure of their rights and lack the time or expertise to embark on the claims process alone. Great people and smart tech help us build a seamless customer journey and ensure that we're at the top of our game with an incredible success rate. Our annual membership service AirHelp+ has had millions of purchases. It offers members fast payouts and lounge access when disruptions occur, and protects them against other unexpected flight problems. AirHelp+ is our way of giving passengers the best, smoothest travel experience possible. Our global team of over 400 provides 24/7 support to our customers in 19 languages. This, combined with the local knowledge from our network of over 50 law firms–the largest network in the world specializing in air passenger rights–makes us uniquely placed to help air passengers anywhere, anytime. What’s more? We’re so proud of our status as a Most Loved Workplace, a prestigious award that underscores our dedication to prioritizing well-being, as well as cultivating a working environment that encourages personal growth and ownership. We ranked 21st on Newsweek’s list of the Most Loved Workplaces 2024. We also received additional awards for being a Most Loved Workplace for women, the LGBTQ+ community, and young professionals, meaning that AirHelp isn’t just a great place to work, but a truly lovable one. 🎉 For privacy details, visit: www.airhelp.com/en-int/privacy/

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